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Not Working

General Discussion about ChrisTV Online! Software
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Not Working

Postby Tom » 12 Apr 2013, 03:50

Hi Chris,

ChrisTV Online had been working great up until a few days ago. Since then I am not able to access any movie or TV show, and the channels don't load very well. When I try to load movies or TV shows I receive a solid black screen with no error message. I updated the channels list and checked to see if my version was up to date, so I'm not sure what the problem is. The day before I started having trouble I watched an episode of a TV show that I can't load today.

Thank you for your help!

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Re: Not Working

Postby Chris » 19 Apr 2013, 14:35

Please make sure you have latest version of ChrisTV Online installed.

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Re: Not Working

Postby Tom » 20 Apr 2013, 22:02

It is. Some of the TV channels work but none of the TV shows and not very many movies.

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Re: Not Working

Postby Chris » 26 Apr 2013, 19:40

Best Regards,
ChrisPC Support


ChrisTV PVR - The PVR that TAKES control OVER your TV Card
http://www.chris-tv.com

ChrisPC Screen Recorder - Create video tutorials and record your gameplay
http://www.pcscreenrecorder.com

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http://www.freeyoutubedownloadermp3converter.com

ChrisPC Free VideoTube Downloader
http://www.videoyoutubedownloader.com

ChrisPC Free Video Converter
http://www.freevideoaudioconverter.com

ChrisPC Free Anonymous Proxy
http://anonymousproxy.how

How to download video?
http://downloadvideo.how

How to change DNS?
http://changedns.how

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Re: Not Working

Postby dan » 28 Apr 2013, 03:45

Same thing here. For me nothing is working from Romanian Channels - Dolce Sport, Digi, even Realitatea.

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Re: Not Working

Postby Tom » 04 May 2013, 02:42

It's just the TV shows for me now. I have tried a lot of things, such as reinstalling, double checking that all of my stuff is up to date, and using different types of connections from different locations. All TV shows and all mirrors of the shows display the ad, show the loading icon and then give me a black screen.

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Re: Not Working

Postby Chris » 04 May 2013, 08:38

It seems you do not have installed Flash Player for IE.

Please try to (re)instal it by opening this link in Interner Explorer and install the Flash Player for IE:
http://get.adobe.com/flashplayer/otherversions/
Best Regards,
ChrisPC Support


ChrisTV PVR - The PVR that TAKES control OVER your TV Card
http://www.chris-tv.com

ChrisPC Screen Recorder - Create video tutorials and record your gameplay
http://www.pcscreenrecorder.com

ChrisPC YTD Downloader MP3 Converter
http://www.freeyoutubedownloadermp3converter.com

ChrisPC Free VideoTube Downloader
http://www.videoyoutubedownloader.com

ChrisPC Free Video Converter
http://www.freevideoaudioconverter.com

ChrisPC Free Anonymous Proxy
http://anonymousproxy.how

How to download video?
http://downloadvideo.how

How to change DNS?
http://changedns.how

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Posts: 4
Joined: 12 Apr 2013, 03:45

Re: Not Working

Postby Tom » 06 May 2013, 18:32

Oh. The problem is that I am using Windows 8. My version of Adobe is 11.7 for IE and Chrome and my version of Internet Explorer is 10. In the "Troubleshooting" section it does not identify which version of IE my computer is running, so I can only assume that it doesn't pick up the Windows 8 version. It does identify my version of flash player though. I just installed the 14 day trial on my other laptop which is Windows 7 and everything works perfectly, including the TV shows. Unfortunately I can't use an older version of IE with Windows 8 and I can't use a previous version of Adobe either. The difference in Java might also be an issue...

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Re: Not Working

Postby Chris » 06 May 2013, 18:57

ChrisTV Online works correctly on Windows 8 too in desktop mode, probably you don't have all Windows 8 updates installed.

Try the following:
1. Go to http://www.adobe.com/software/flash/about/ and check if flash loads correctly.
2. Check this FAQ: http://helpx.adobe.com/flash-player/kb/ ... ows-8.html
3. Check this topic on Adobe: http://forums.adobe.com/message/4936310#4936310
Best Regards,
ChrisPC Support


ChrisTV PVR - The PVR that TAKES control OVER your TV Card
http://www.chris-tv.com

ChrisPC Screen Recorder - Create video tutorials and record your gameplay
http://www.pcscreenrecorder.com

ChrisPC YTD Downloader MP3 Converter
http://www.freeyoutubedownloadermp3converter.com

ChrisPC Free VideoTube Downloader
http://www.videoyoutubedownloader.com

ChrisPC Free Video Converter
http://www.freevideoaudioconverter.com

ChrisPC Free Anonymous Proxy
http://anonymousproxy.how

How to download video?
http://downloadvideo.how

How to change DNS?
http://changedns.how

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Joined: 17 Jul 2013, 02:00

Re: Not Working

Postby Nuhamurad » 17 Jul 2013, 02:16

Hi,
I would like to thank you for the program because it is the only one that has HD quality TV Channels. However, since I bought the program all the Arabic TV are not working probably and keep disconnecting. Also I would like to ask if you I can give my registration code to other part of the family in the same house ??
Thank you

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