Chris P.C. Support Forum

Hi,

I would like to inform you of an issue with downloading from 9now.com.au (They used to be called 9Jumpin.com.au)

The videos are supposed to be 25 frames per second. But VideoTube Downloader Pro downloads them at 24 frames per second. When I play the video on VLC, the video drops frames every 5 seconds.

I'm currently using the Pro release, Version 9.12.28 of the program.

The issue started happening in Version 9.12.15 or 9.12.23 ...Before that, it was fine.

Should I roll back to an earlier release like 9.11.x ?

I rolled back to Version 9.11.24 (the oldest I have) ...and the videos are now 23 frames per second! (Instead of the 25 frames per second I had previously.)

Now I experience even more video frame drops!

Anyone know what causes this?

Please give an example of link you've tried and the steps you made.

After several hours of trying...It appears I fixed my issue.

Here's an example of a video I wish to download.
=> https://www.9now.com.au/nine-news-sydney/2018/episode-6

9now requires you to register (free) and log-in to access the video.


(1) I uninstalled VideoTube Downloader Pro AND ffmpeg addon.
(2) I then went into regedit and removed all related entries.
(3) Reboot system.
(4) I installed the latest version of VideoTube Downloader Pro (Version 9.12.28)
(5) I then used the Link Finder and ran it in Chrome Mode.
(6) I set the Flash Player to use => System
(7) I enabled Activate RTMP Stream Sniffer.
(8) I was able to download the video and audio as separate streams.
(9) I mux video and audio.
(10) I then test it in VLC. It works! No more frame drop! Its now a consistent 25 frames per second.

It looks like 9now changed something in the new year. To test, I used that Video DownloadHelper extension in Firefox and was only able to get the video stream, but not the audio.

With your program, I was able to get both without issue.

Try to use Link Finder in IE mode and it will detect the video and audio in same stream.

Chris wrote:Try to use Link Finder in IE mode and it will detect the video and audio in same stream.

When I use IE mode, the problem returns! 23 frames per second instead of 25 frames per second!

I'll stick with Chrome Mode for now.

Please try version 10.02.15, the FPS issue should be fixed now in both IE and Chrome modes.