black screen after downloading videofile

[Johan1983]

Hi,
I'm trying to download an episode of Zorro on VTMGO.be, the whole process goes as usual but after creating the mp4 file I find an mp4 file with only the sound and the picture is black.

This concerns the following video:

Code: Select all

https://www.vtmgo.be/vtmgo/afspelen/5b7dc054-8e14-4492-820d-ac800c7d0c10

Please can you fix this????

Thanks alot and best regards,
Johan

[Chris]

It might have been a glitch. Try again with latest version.

[Johan1983]

Sorry, but I have the latest version of VideoTube and only the Zorro episodes download without video. The download process runs normally, the video file is first downloaded and is then 700 MB, then the sound is 60 MB, but when both are merged into one file, the image remains black and the file is 60 mb. Other videos from VTMGo.be download effortlessly. I hope for a solution to this one. Kind regards, Johan

[Chris]

Check if you have same issue if you download a lower resolution for those videos.

[Johan1983]

Thank you so much for your time and advice. It works with the bitrate 960/540!

Happy greetings,
Johan