Failed download after purchasing

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misamarumaru
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Joined: 06 Jan 2024, 14:32

Failed download after purchasing

Post by misamarumaru »

Hi. I was downloading from UKTVPlay during the trial period of ChrisPC VideoTube Pro. The 5-min file played fine so I paid for the full version. Downloading the same video now results in errors. I've tried options with the various link finders etc but all I get is 'Download failed... please try to re-add the video or use a VPN'. Tried again, tried a VPN, no joy. Why would this work during a trial but not after paying?
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Chris
ChrisPC Support Team
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Joined: 01 Sep 2003, 18:31
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Re: Failed download after purchasing

Post by Chris »

Please try latest version 14.24.0106:
https://www.videoyoutubedownloader.com/ ... oader.html
misamarumaru
Member
Posts: 3
Joined: 06 Jan 2024, 14:32

Re: Failed download after purchasing

Post by misamarumaru »

Thank you, that seems to have solved it. I assumed I had the latest version as I only installed a day earlier but perhaps not!
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