Windows 10 Fail

General Discussion about ChrisPC Win Experience Index - Get back Windows Experience Index on Windows 10 and on Windows 8.1
Posts: 2
Joined: 23 Aug 2015, 21:11

Windows 10 Fail

Postby matttheew » 23 Aug 2015, 21:20

Hi Chris,

I have installed your program on my HP Pavilion dv7 laptop running Win 10. The program installed correctly, but on the initial scan it fails within 30 seconds of starting.

screenshots here because your forum doesn't allow pictures larger than 256kb and i dont feel like editing pictures right now lol -

Ran as administrator, tried uninstalling and rebooting and reinstalling with no sign of improvement.


Chris P.C. Support Team
User avatar
Posts: 4438
Joined: 01 Sep 2003, 18:31
Location: Chris P.C. HQ

Re: Windows 10 Fail

Postby Chris » 26 Aug 2015, 08:31

Our software uses WINSAT - Windows System Assessment Tool, it's possible that in your current configuration it just fails when you try to run the assessment.
It's possible that your antivirus or other software running in background could block WINSAT from running correctly.
Best Regards,
ChrisPC Support

ChrisTV PVR - The PVR that TAKES control OVER your TV Card

ChrisPC Screen Recorder - Create video tutorials and record your gameplay

ChrisPC YTD Downloader MP3 Converter

ChrisPC Free VideoTube Downloader

ChrisPC Free Video Converter

ChrisPC Free Anonymous Proxy

How to download video?

How to change DNS?

Posts: 2
Joined: 23 Aug 2015, 21:11

Re: Windows 10 Fail

Postby matttheew » 26 Sep 2015, 18:51

It is not my Antivirus, that has been disabled before running.
Any other suggestions? The windows experience index service was working when I has windows 7 installed which leads to my confusion

Return to ChrisPC Win Experience Index

Who is online

Users browsing this forum: No registered users and 1 guest