new update

General Discussion about ChrisPC VideoTube Downloader Pro
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ferret
Advanced Member
Posts: 69
https://ask.fm/kuchniewarszawa
Joined: 11 May 2017, 00:21

new update

Post by ferret »

am trying to download from certain channels which i could without worry before. now as soon as you start to download, it says "file ready to play" - yet it hasnt downloaded at all?

https://www.youtube.com/watch?v=6p9zGtuv_Fw

this is one of the links im struggling with, but its on more than one channel so not restricted to one...
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Chris
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Re: new update

Post by Chris »

The download works for this video.

Which quality you try to download ? Does it show the size of the file or "Checking..." ?
ferret
Advanced Member
Posts: 69
Joined: 11 May 2017, 00:21

Re: new update

Post by ferret »

it starts with checking and then gives the file size. its he same definition as before...

1280 x 720.

i'll keep trying it as you said its downloaded
ferret
Advanced Member
Posts: 69
Joined: 11 May 2017, 00:21

Re: new update

Post by ferret »

still doing it. it does the checking briefly and then gives the file size. it then shows "0.03" as it gets ready to start downloading and then immediately says "file ready" etc as it would normally do after a successful download. so not sure how you managed it on the same update i have?

it's doing the same for this file as well: https://www.youtube.com/watch?v=zfgz0-wiRFw&t=3669s

ironicially the channel has just uploaded another 4 vids and i downloaded them with no problems
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Chris
ChrisPC Support Team
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Re: new update

Post by Chris »

Try to (re)install the software and make sure the software it's not blocked by your Antivirus to access the internet.
ferret
Advanced Member
Posts: 69
Joined: 11 May 2017, 00:21

Re: new update

Post by ferret »

ill try re installation. but it has nothing to do with anti virus as i can download other you tube files without any problem. if it was the antivirus then i wouldnt be able to do anything. and if that was the case i would simply stop using the downloader and seek an alternative given that Norton is one of the major anti virus programs out there - or simply wait until the next update was made here and try again
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