Hi I've just upgrade to version 4.5 and I had previously purchased the Add-on package.
Now when I try to download and convert a video from YouTube the error "Downloading failed" flashes and there is a message [Checking]
In my output folder I will have multiple copies of the name of the video I tried to download but with a size of 0 Kb. (Every time I click the download button a new file is created.
My next step is uninstall but I'm afraid of losing the ad-dons I have purchased.
Any help would be appreciated.
Thanks
Can't download videos since upgrading to version 4.5
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- Chris
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Re: Can't download videos since upgrading to version 4.5
Please try to download this video :
http://www.youtube.com/watch?v=jKKknaf4zrI" onclick="window.open(this.href);return false;
Also check if the output folder is correctly set.
Please let us know what YouTube link you try to download. Does it happen with any YouTube link ?
http://www.youtube.com/watch?v=jKKknaf4zrI" onclick="window.open(this.href);return false;
Also check if the output folder is correctly set.
Please let us know what YouTube link you try to download. Does it happen with any YouTube link ?
Best Regards,
Support Team
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Download page | Tutorials | Products List | Purchase page | Blog posts | YouTube Videos
Popular software:
VideoTube Downloader | Screen Recorder | Free Video Converter | YTD Downloader MP3 Converter
Free VPN Connection | Anonymous Proxy | DNS Switch | ChrisTV PVR
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- Member
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- Joined: 22 Jun 2013, 23:09
Re: Can't download videos since upgrading to version 4.5
I was able to download from your link
I'm trying to download this video:
http://www.youtube.com/watch?v=UxxajLWw ... u.be&t=21s" onclick="window.open(this.href);return false;
and just randomly tried for this video:
http://www.youtube.com/watch?v=IZbN_nmxAGk" onclick="window.open(this.href);return false;
Both failed
I also tried to change the download folder to a different location and have the same issue
Thanks
Pierre
I'm trying to download this video:
http://www.youtube.com/watch?v=UxxajLWw ... u.be&t=21s" onclick="window.open(this.href);return false;
and just randomly tried for this video:
http://www.youtube.com/watch?v=IZbN_nmxAGk" onclick="window.open(this.href);return false;
Both failed
I also tried to change the download folder to a different location and have the same issue
Thanks
Pierre
- Chris
- ChrisPC Support Team
- Posts: 4955
- Joined: 01 Sep 2003, 18:31
- Location: ChrisPC HQ
- Contact:
Re: Can't download videos since upgrading to version 4.5
Thank you for your feedback.
Seems that YouTube made a change for VEVO related videos, we'll check it out and fix it.
Seems that YouTube made a change for VEVO related videos, we'll check it out and fix it.
Best Regards,
Support Team
ChrisPC Website :
Download page | Tutorials | Products List | Purchase page | Blog posts | YouTube Videos
Popular software:
VideoTube Downloader | Screen Recorder | Free Video Converter | YTD Downloader MP3 Converter
Free VPN Connection | Anonymous Proxy | DNS Switch | ChrisTV PVR
Support Team
ChrisPC Website :
Download page | Tutorials | Products List | Purchase page | Blog posts | YouTube Videos
Popular software:
VideoTube Downloader | Screen Recorder | Free Video Converter | YTD Downloader MP3 Converter
Free VPN Connection | Anonymous Proxy | DNS Switch | ChrisTV PVR
- Chris
- ChrisPC Support Team
- Posts: 4955
- Joined: 01 Sep 2003, 18:31
- Location: ChrisPC HQ
- Contact:
Re: Can't download videos since upgrading to version 4.5
Please update to latest version and let us know how it works for you.
Best Regards,
Support Team
ChrisPC Website :
Download page | Tutorials | Products List | Purchase page | Blog posts | YouTube Videos
Popular software:
VideoTube Downloader | Screen Recorder | Free Video Converter | YTD Downloader MP3 Converter
Free VPN Connection | Anonymous Proxy | DNS Switch | ChrisTV PVR
Support Team
ChrisPC Website :
Download page | Tutorials | Products List | Purchase page | Blog posts | YouTube Videos
Popular software:
VideoTube Downloader | Screen Recorder | Free Video Converter | YTD Downloader MP3 Converter
Free VPN Connection | Anonymous Proxy | DNS Switch | ChrisTV PVR
-
- Member
- Posts: 3
- Joined: 22 Jun 2013, 23:09
Re: Can't download videos since upgrading to version 4.5
Hi it seems to have fixed the issue.
Thanks for the update.
Pierre
Thanks for the update.
Pierre