Can't download videos since upgrading to version 4.5

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pierree
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Joined: 22 Jun 2013, 23:09

Can't download videos since upgrading to version 4.5

Post by pierree »

Hi I've just upgrade to version 4.5 and I had previously purchased the Add-on package.

Now when I try to download and convert a video from YouTube the error "Downloading failed" flashes and there is a message [Checking]

In my output folder I will have multiple copies of the name of the video I tried to download but with a size of 0 Kb. (Every time I click the download button a new file is created.

My next step is uninstall but I'm afraid of losing the ad-dons I have purchased.

Any help would be appreciated.

Thanks
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Chris
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Re: Can't download videos since upgrading to version 4.5

Post by Chris »

Please try to download this video :
http://www.youtube.com/watch?v=jKKknaf4zrI" onclick="window.open(this.href);return false;

Also check if the output folder is correctly set.

Please let us know what YouTube link you try to download. Does it happen with any YouTube link ?
pierree
Member
Posts: 3
Joined: 22 Jun 2013, 23:09

Re: Can't download videos since upgrading to version 4.5

Post by pierree »

I was able to download from your link

I'm trying to download this video:

http://www.youtube.com/watch?v=UxxajLWw ... u.be&t=21s" onclick="window.open(this.href);return false;

and just randomly tried for this video:

http://www.youtube.com/watch?v=IZbN_nmxAGk" onclick="window.open(this.href);return false;

Both failed

I also tried to change the download folder to a different location and have the same issue

Thanks

Pierre
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Chris
ChrisPC Support Team
Posts: 4955
Joined: 01 Sep 2003, 18:31
Location: ChrisPC HQ
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Re: Can't download videos since upgrading to version 4.5

Post by Chris »

Thank you for your feedback.

Seems that YouTube made a change for VEVO related videos, we'll check it out and fix it.
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Chris
ChrisPC Support Team
Posts: 4955
Joined: 01 Sep 2003, 18:31
Location: ChrisPC HQ
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Re: Can't download videos since upgrading to version 4.5

Post by Chris »

Please update to latest version and let us know how it works for you.
pierree
Member
Posts: 3
Joined: 22 Jun 2013, 23:09

Re: Can't download videos since upgrading to version 4.5

Post by pierree »

Hi it seems to have fixed the issue.

Thanks for the update.

Pierre
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