download problem

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milos8
Newbie
Posts: 1
https://ask.fm/kuchniewarszawa
Joined: 31 Jul 2014, 16:56

download problem

Post by milos8 »

Hi

Can't download videos from Youtube.

''Application Error:

Exception EAccessViolation in module ChrisPCTube.exe at 00028C32.
Access violation at address00491AFF in module 'ChrisPCTube.exe'.
Read of address 00000000.''

?

Thanks.
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Chris
ChrisPC Support Team
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Joined: 01 Sep 2003, 18:31
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Re: download problem

Post by Chris »

Please let us know the video link you've tried.
indiemusiclover
Member
Posts: 2
Joined: 12 Aug 2014, 06:15

Re: download problem

Post by indiemusiclover »

I have been having the same error mssg problems with both 7.00 and 7.05. please help...

video link examples:

http://www.youtube.com/watch?v=Vnoz5uBEWOA" onclick="window.open(this.href);return false;

http://www.youtube.com/watch?v=gXqqWbnboJ0" onclick="window.open(this.href);return false;
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Chris
ChrisPC Support Team
Posts: 4955
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Re: download problem

Post by Chris »

Both links download correctly.
indiemusiclover
Member
Posts: 2
Joined: 12 Aug 2014, 06:15

Re: download problem

Post by indiemusiclover »

hmm weird. for me, it seems to be occurring more so on newer vevo videos, specifically when I'm trying to use the 1080p mp4 dash profile. when I click to start the dwnld, the program looks like its gonna start but then nothing happens, so then I click the dwnld button again and that's when the program crashes and brings up that error mssg that I've never seen it give before. it never use to do this until about 2 or 3 weeks ago and I hvnt done anthing different with my computer either. any input on this issue would most appreciated.

*note: user uploaded videos dwnld fine, I've even tried reinstalling the program*
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Chris
ChrisPC Support Team
Posts: 4955
Joined: 01 Sep 2003, 18:31
Location: ChrisPC HQ
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Re: download problem

Post by Chris »

Please post screenshot with the error message and the steps you make, Windows version, software version.
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