Windows 10 Fail

General Discussion about ChrisPC Win Experience Index - Get back Windows Experience Index on Windows 10 and on Windows 8.1
Post Reply
matttheew
Member
Posts: 2
https://ask.fm/kuchniewarszawa
Joined: 23 Aug 2015, 21:11

Windows 10 Fail

Post by matttheew »

Hi Chris,

I have installed your program on my HP Pavilion dv7 laptop running Win 10. The program installed correctly, but on the initial scan it fails within 30 seconds of starting.

screenshots here because your forum doesn't allow pictures larger than 256kb and i dont feel like editing pictures right now lol - http://imgur.com/a/6UJLR" onclick="window.open(this.href);return false;

Ran as administrator, tried uninstalling and rebooting and reinstalling with no sign of improvement.

Thanks!
Matt
User avatar
Chris
Chris P.C. Support Team
Posts: 4748
Joined: 01 Sep 2003, 18:31
Location: Chris P.C. HQ
Contact:

Re: Windows 10 Fail

Post by Chris »

Our software uses WINSAT - Windows System Assessment Tool, it's possible that in your current configuration it just fails when you try to run the assessment.
It's possible that your antivirus or other software running in background could block WINSAT from running correctly.
Best Regards,
ChrisPC Support

ChrisPC Free VideoTube Downloader
http://www.videoyoutubedownloader.com

ChrisPC Screen Recorder
http://www.pcscreenrecorder.com

ChrisPC YTD Downloader MP3 Converter
http://www.freeyoutubedownloadermp3converter.com

ChrisPC Free Video Converter
http://www.freevideoaudioconverter.com

ChrisPC Free Anonymous Proxy
http://anonymousproxy.how

ChrisTV PVR
http://www.chris-tv.com

How to change DNS?
http://changedns.how/
matttheew
Member
Posts: 2
Joined: 23 Aug 2015, 21:11

Re: Windows 10 Fail

Post by matttheew »

It is not my Antivirus, that has been disabled before running.
Any other suggestions? The windows experience index service was working when I has windows 7 installed which leads to my confusion
Post Reply