WEI tool fails with error

General Discussion about ChrisPC Win Experience Index - Get back Windows Experience Index on Windows 10 and on Windows 8.1
Post Reply
User avatar
Naki
Member
Posts: 5
https://ask.fm/kuchniewarszawa
Joined: 25 Mar 2015, 07:26

WEI tool fails with error

Post by Naki »

When I run the WEI tool on my 2nd Windows 8.1 PC, I get an error saying:
Invalid argument to date encode. (with a red cross icon)
Trying to run the rating via Rate this computer shows the same error, so can not run.
Any ideas why? Can I (or you?) fix this?

System has Windows 8.1 Pro 64-bit, fully updated.
Intel Core i5 CPU, 16 GB of RAM, ASRock mobo, SSD + HDDs.

And second question - how can I translate the program GUI into Bulgarian?
What file do I edit and using what tools? (Notepad/etc)
User avatar
Chris
ChrisPC Support Team
Posts: 4949
Joined: 01 Sep 2003, 18:31
Location: ChrisPC HQ
Contact:

Re: WEI tool fails with error

Post by Chris »

Attach a screenshot with the error message.

To translate our software from English to Bulgarian you need to make a copy of English.lng file under "Language" folder (where you have installed the software) to Bulgarian.lng.

Open the file in Notepad and translate the text on the right side of the "=" (equal sign). Please don't make changes to the left side of "=".
User avatar
Naki
Member
Posts: 5
Joined: 25 Mar 2015, 07:26

Re: WEI tool fails with error

Post by Naki »

Thanks for the translation directions!

OK, screenshot of error message attached.
ChrisPC WEI Tool Error.PNG
You do not have the required permissions to view the files attached to this post.
User avatar
Chris
ChrisPC Support Team
Posts: 4949
Joined: 01 Sep 2003, 18:31
Location: ChrisPC HQ
Contact:

Re: WEI tool fails with error

Post by Chris »

Make sure that your computer date and time are set correctly.
User avatar
Naki
Member
Posts: 5
Joined: 25 Mar 2015, 07:26

Re: WEI tool fails with error

Post by Naki »

Chris wrote:Make sure that your computer date and time are set correctly.

This has nothing to do with the bug, as my date and time are fine.
I believe the Date/time format is the cause, not the date and time themselves. You may want to test with Windows 8.1 set to Bulgarian Regional Settings in Control Panel.
I will test later today what happens if I switch them to US English and report back. :)
User avatar
Chris
ChrisPC Support Team
Posts: 4949
Joined: 01 Sep 2003, 18:31
Location: ChrisPC HQ
Contact:

Re: WEI tool fails with error

Post by Chris »

When does the error message appear ? Does the program start?
User avatar
Naki
Member
Posts: 5
Joined: 25 Mar 2015, 07:26

Re: WEI tool fails with error

Post by Naki »

Chris wrote:When does the error message appear ? Does the program start?
It appears when I run the program. Yes, after the message, I click OK and the program starts.
Clicking Rate this computer shows an UAC prompt first, I click Yes, then the same error appears again, and no rating process starts.
Hope that helps!
User avatar
Chris
ChrisPC Support Team
Posts: 4949
Joined: 01 Sep 2003, 18:31
Location: ChrisPC HQ
Contact:

Re: WEI tool fails with error

Post by Chris »

Try this new ChrisPCWei.exe, download it and save it in the folder where ChrisPC WEI is installed:
http://www.chris-pc.com/files9FREE/ChrisPCWEI.exe" onclick="window.open(this.href);return false;
User avatar
Naki
Member
Posts: 5
Joined: 25 Mar 2015, 07:26

Re: WEI tool fails with error

Post by Naki »

This one works fine! Thank you. :)
Post Reply