Hi Chris,
after installing YTD Pro Version 12.04.16, my GData Antivirus Programme reports a virus "Gen:Variant.Jacard.180244" and refuses to start YTD.
What's happening?
Regards
Axel
Virus detected??
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- Chris
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Re: Virus detected??
Ths is a false positive. The software is clean.
Best Regards,
Support Team
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Re: Virus detected??
Is there a kind of conspiracy by YT or others to handicap your software?
Best regards
Axel
Best regards
Axel
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Re: Virus detected??
I cannot get rid of the virus message and therefore my system refuses to open the programme.
Maybe someone declared YTD to be "unwelcome software" in Germany?
Best regards
Axel
Maybe someone declared YTD to be "unwelcome software" in Germany?
Best regards
Axel
- Chris
- ChrisPC Support Team
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Re: Virus detected??
We've contacted GData about this and waiting for a reply...
Meantime you can add VideoTube Downloader folder to the Monitor Exceptions:
https://help.gdatasoftware.com/b2c/GDAV ... 420043.htm
Meantime you can add VideoTube Downloader folder to the Monitor Exceptions:
https://help.gdatasoftware.com/b2c/GDAV ... 420043.htm
Best Regards,
Support Team
ChrisPC Website :
Download page | Tutorials | Products List | Purchase page | Blog posts | YouTube Videos
Popular software:
VideoTube Downloader | Screen Recorder | Free Video Converter | YTD Downloader MP3 Converter
Free VPN Connection | Anonymous Proxy | DNS Switch | ChrisTV PVR
Support Team
ChrisPC Website :
Download page | Tutorials | Products List | Purchase page | Blog posts | YouTube Videos
Popular software:
VideoTube Downloader | Screen Recorder | Free Video Converter | YTD Downloader MP3 Converter
Free VPN Connection | Anonymous Proxy | DNS Switch | ChrisTV PVR
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- Member
- Posts: 5
- Joined: 21 Apr 2020, 13:47
Re: Virus detected??
Added folder and programme to the GData exceptions for both manual and real time search and protection and reinstalled YTD.
Still Windows does not open YTD referring to the alleged virus and security settings. Even after renaming the programme file.
:-(
Best regards
Axel
Still Windows does not open YTD referring to the alleged virus and security settings. Even after renaming the programme file.
:-(
Best regards
Axel
-
- Member
- Posts: 5
- Joined: 21 Apr 2020, 13:47
Re: Virus detected??
Hi Chris,
hooray, it works! After the today's update of GData's antivirus data and some "additional components" everything now works fine again. No more false positive virus detection and YTD running fine as usual.
Thanx for your intervention!
Axel
hooray, it works! After the today's update of GData's antivirus data and some "additional components" everything now works fine again. No more false positive virus detection and YTD running fine as usual.
Thanx for your intervention!
Axel