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Virus detected??

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Virus detected??

Postby Axel » 21 Apr 2020, 13:59

Hi Chris,
after installing YTD Pro Version 12.04.16, my GData Antivirus Programme reports a virus "Gen:Variant.Jacard.180244" and refuses to start YTD.
What's happening?
Regards
Axel

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Re: Virus detected??

Postby Chris » 23 Apr 2020, 10:03

Ths is a false positive. The software is clean.
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Re: Virus detected??

Postby Axel » 23 Apr 2020, 13:34

Is there a kind of conspiracy by YT or others to handicap your software?
Best regards
Axel

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Re: Virus detected??

Postby Axel » 23 Apr 2020, 17:20

I cannot get rid of the virus message and therefore my system refuses to open the programme.
Maybe someone declared YTD to be "unwelcome software" in Germany?
Best regards
Axel

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Re: Virus detected??

Postby Chris » 23 Apr 2020, 19:48

We've contacted GData about this and waiting for a reply...

Meantime you can add VideoTube Downloader folder to the Monitor Exceptions:
https://help.gdatasoftware.com/b2c/GDAV ... 420043.htm
Best Regards,
ChrisPC Support


ChrisTV PVR - The PVR that TAKES control OVER your TV Card
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ChrisPC Free Video Converter
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ChrisPC Free Anonymous Proxy
http://anonymousproxy.how

How to download video?
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How to change DNS?
http://changedns.how

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Re: Virus detected??

Postby Axel » 28 Apr 2020, 00:38

Added folder and programme to the GData exceptions for both manual and real time search and protection and reinstalled YTD.
Still Windows does not open YTD referring to the alleged virus and security settings. Even after renaming the programme file.
:-(
Best regards
Axel

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Posts: 5
Joined: 21 Apr 2020, 13:47

Re: Virus detected??

Postby Axel » 29 Apr 2020, 02:10

Hi Chris,

hooray, it works! After the today's update of GData's antivirus data and some "additional components" everything now works fine again. No more false positive virus detection and YTD running fine as usual.

Thanx for your intervention!

Axel

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